Care Plans

We strive for your satisfaction with the services offered at WP Lifeline, and we genuinely hope that you become a loyal customer. Nonetheless, if you decide to cancel, you have the freedom to do so at any moment.

Each plan allows for only one website per account. If you require support for multiple websites, kindly reach out to us for further assistance.

It is our utmost priority to provide excellent service to you and ensure that all work falls within the number of hours included in your monthly plan. However, if we determine you may exceed the limits of your plan, we will let you know prior to any additional billable hours, after which you will be invoiced at the rate of $100 an hour, billed in minimum 6-minute increments, invoiced monthly.

Advanced care clients get the fastest response times, however, In the case of 'urgent' tickets (that affect websites and pages being broken or not functioning in the way they should), we prioritize these and begin working on them as soon as possible.

For non-urgent questions and requests, we will provide you with an estimated time frame, typically within a few hours, which can be completed as quickly as the same day, but usually no more than 2 business days.

No, you don't have to, but we strongly recommend it, as first of all, it's FREE!  Second of all, it's super-fast and ultra-secure.  Most important though, is we have complete control, to make sure your website is performing optimally as we'll have access to all of our tools, which isn't the case with third-party hosting.

Of course!  We can either set up a staging environment on our server first where they can build your website or if they build it elsewhere, we'll migrate it for FREE when it's time to launch your new website.  No problem.